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Additional Support
How do I contact you?

Call us at (718) 886-8000 or email us at

Live Chat option (located at the bottom of this page) during business hours.

(Mon - Fri 10:00AM to 5:00PM EST)

Our physical address is a warehouse/office. It does not have a walk-in facility.

12620 20th Ave. College Point, NY 11356

Please place orders online or, over the phone. We will deliver Via FedEx, UPS or USPS.

Thank you

Welcome to Databug! For questions about warranty, please contact us-

Telephone: 718-886-8000 (Weekdays 10AM - 5PM Eastern)

Instant Message: Scroll down, look for Live Chat at the bottom of the page.


If you're not satisfied with your purchase and you wish to return the item, you can do so
by login to your newegg account at You can contact us directly for products
under Databug warranty.

Return Policy
About Shipping and Deliveries